One Username to Rule Them All: Why We're Updating Our User Naming Rules

Consistent logins, smoother backups, fewer headaches.

Update (2026-05-31): Since publishing this, we’ve changed our approach. With so many moving parts as we finish the dashboard, we’ve decided to handle username updates ourselves rather than ask you to change them — if your username needs updating, we’ll take care of it and let you know. We may re-enable self-service username changes in the future once things settle.

We’ve always believed your experience …